EXPORT ZONE

Thanks for patronising our website. We are encouraged by your regular calls and mails seeking information about our Furniture. Over last 7 years, we have handled your enquiries from USA, UK, Australia, Singapore & Middle-East on regular basis.

We are delighted to announce that we have started our furniture export division. We are certified exporter with Import Export code (IEC) no AAMFC8924H. As furniture exports from India are exempt from paying any GST, you can now directly purchase from us at our Ex-factory Pricing. We will be providing options of Free-on-board (FOB) & Port delivery at your nearest commercial port anywhere across the world. We are open to supply businesses based at your country for resale purposes.

At C&C, We are ever happy to assist you in making right purchase decisions. A whole lot of customers continue to seek information on how to import furniture for their homes or resale. No-one understands your purchase concerns better us.  Based on our interaction and accumulated wisdom of personally speaking with hundreds of interested customers, we now bring to you a ‘furniture purchase guide’ in form of FAQs. Apart from calling us on 0091 7722080791 / or writing us on contact@curvesandcarvings.com you can also post your questions on this forum to seek accurate guidance. 

Frequently asked questions (FAQs)

1. Where is your Showroom in India?

We have two showrooms, one at Mumbai and other at Patiala. At Mumbai, we have 1500 sq feet of display setup at 23G, Laxmi Industrial Estate, Near Lokhandwala circle, Andheri West. At Patiala, we have 10000 sq feet of display setup with integrated production facility of 40000 sq feet. You are welcome to visit us anytime. Please check about us and contact us sections for knowing more about us.

2. How much does it cost for 20 feet container to be shipped to different countries?

Shipping cost to every country is different, and dependent on distance, port, month of movement and other numerous variable factors. In addition to that, there are specific set of documents required by importing country which effects the overall cost. Common document are Fumigation certificate, Phytosanitary certificate, Certificate of Origin of goods and ISPM15 certificate. We will arrange for all these certifications for you. 

Overall total shipping cost will vary between Rs 2 Lacs for 20 feet container to Australia, to Rs 5 Lacs for Canada, for port delivery of you choice in importing country. In addition, there is export packaging cost of Rs 80000 to be paid to meet speicific packaging requirements of importing country. Besides, that you will be local custome clearance charges to get your consignment cleared at your importing country. 

 3. What is wood used for manufacturing Furniture shown in your website?

We use only M.P/Nagpur government auctioned Grade 1 Teak wood (Sagwaan) for manufacturing our furniture along with waterproof termite resistant Plywood. Plywood is also sourced from renowned companies like Kitply & Century.

4. How do we know wood used is Teak wood or not anything else?

We encourage you to get our furniture checked from your trusted expert for the same. If someone can prove us wrong, you can claim full refund of what you paid to us.

5. Is your bed fully made of Teakwood, what about other furniture items like Wardrobe, Chairs, Sofa, Table etc made by you?

We face this query quite often. Here is explanation that how this works in our case

6. What if we want furniture fully made of Teakwood?

It can be done with limitations of finish, that too at exorbitant pricing.

For ex- if you are looking for bed boxes made in teak, one should be able to source at least 7 X 3.5 feet of multiple planks cut through the teakwood tree truck. Any one versed with timber industry will know how difficult and expensive this is to come by.

Other option is to use small multiple planks to make up for length and width, this will make structure inherently weak, along with the fact that the quality finish will never be achieved in this case.

7. Will we get an exact Quality and finish as shown in your website? Can we see your products to understand their quality and finish?

We strive to get exact Quality and finish as is displayed in our website. However, you must understand these are hand-crafted products, and that wood grains differ from tree to tree. As a result, there may be a possibility of slight variation in finish of particular products. Generally, you can expect 90% match when it comes to finish and quality.

8. I wish to purchase Sofa0262 from your website. Can you send it to Swindon in UK, Zip code- SN5XXX. How much additional cost I need to pay?

We receive multiple enquiries for purchase of single or multiple products from other countries. However, we advise our customers not to order these items from us, as the landed price for these single items in your countries will be exorbitant. We always recommend our customers to order for full or at least half container to justify transit cost.

9. Please tell me about the Import duty, Sales tax, handling fees etc levied on furniture, if I choose to import furniture from India to my country?

We will take care of all the necessary export documentation in India and upto destination port delivery at commercial port of your choice. Besides, that you will have to hire local freight forwarder who can advise you on import duty, local GST, clearance and inland transit charges in country of your residence. Our export team will coordinate with your nominated export agent to ensure smooth movement and clearance of your order.  If you still insist on getting us door-to-door delivery, we may take that up on case to case basis.

10. Do you accept payment through Paypal? What other payment mechanisms do you have?

Regret we do not accept payment through Paypal. For export purchase, we will accept payment via Bank transfer to our bank account. However, to claim exemption from Indian GST on your shipment, you will require to transfer purchase amount from your local account in that country or your NRI account. Please note that amount mentioned on your purchase invoice will be considered for levying import duty and GST in your country.

11. I have flat in Bangalore? Will it be possible for someone from your side to go and take measurements?

If it is a flat / villa you are looking to get fully / partially furnished, we can definitely send someone from our side to go and take the measurements on-site. We do that free of cost, once we have received an advance amount from your side.

Alternatively, we charge you for return airfare ex-Chandigarh or ex-Mumbai (for > 250 km travel), local travel & fooding amount for one individual for one day.

12. I need some of my furniture like Wardrobe to be fixed with wall? Will you do that for us?

In case you are getting flat / villa furnished from us, we will do onsite installation of all items. In case of single or few items purchase, you will have to get installation done locally. We reserve the right to offer installation on case to case basis.

13. Do you have any more designs than ones shown on your website?

Yes, we have many more designs. Unfortunately, we do not have soft copies of those goods. Those designs are available with us in hard copy catalogue formats. In any case, you can google / pinterest the design of your liking; we can make the same for you as long as it is in wood or metal.

14. I am looking for classical theme for my Mumbai flat. Can you do interior designing for the same (Here are some images for your reference)? How much do you charge per sq feet for turnkey project?

Yes, we can do classical / modern theme anywhere. In case of turn-key project, we can also do full interior designing along with execution anywhere across India. Our rates start from Rs 5000 per sq feet onwards. This will include flooring, ceiling, furniture, lighting, plumbing, bathrooms, kitchen, decor, furnishings etc of reputed brands. (Our standard package does not include electronic and electrical items)

15. Will you provide 3-D drawing for my Flat/Villa/ Bungalow? How much do you charge?

We can provide 3-D drawing for your premises, once we received floor plan from your side. We charge Rs 35000/- per room for doing the same.

16. Where does your manufacturing take place?

We have a mix of our own manufacturing and external sourcing. Our own manufacturing is based at Patiala. Other than that, we source our products from our contractual vendors based at North India. Our sourcing team make sure that these products meet our Manufacturing quality and finish criterion.

17. Where does the dispatch take from?

We have central dispatch facility at Patiala and U.P. All goods are brought to Delhi or U.P. , packaged and despatched to all India and overseas locations.

18. Can we see your products to understand their quality and finish?

You are welcome to visit us at any of our facility to do that.

19. Will I get to inspect goods before I take delivery of goods?

If you are buying multiple items for us, we will prefer you to visit and inspect the goods at our location. This allows you to point out any unlikely discrepancy / dissatisfaction with goods, and if required, we can work on it our factory immediately.

20. How much time will it take to deliver goods in USA, Australia, UK, Canada and Middle-East after advance payment is made?

Our Manufacturing lead time depends upon the complexity of product you choose. In general it is between 30-60 days.

21. Why should we pay you 50% upfront? How can I trust you with my payment?

We customize furniture to meet your specific requirement of dimensions, fabric, colour etc. We charge 50% upfront to protect our interest, and the fact that once we have accepted your payment, we are legally bound to deliver committed product.

You have as much reason to trust us as you do with your neighbourhood store. We are professionally managed company. We are also certified exporter. You can view our company and promoters credentials by clicking about us in footer.

22. How do we do fabric / leatherette selection? Can you send swatches of fabric / leatherette?

We use fabric / leatherette priced upto Rs 750 per sq meter wholesale pricing. We prefer our customers to purchase fabric / leatherette in local market and send it us. If that is not possible, we expect you to indicate your preferred colour for the same. We will send you the choices available in market via Whatsapp.

23. What extent of customisation is possible in your furniture?

We can customise furniture as per your requirement. Full customisation is a probability for all items at incremental pricing.

24. Can your carpentry team work on my premises, so that I know what is getting built?

Once you have contracted your work to us, we discuss entire detail with you thoroughly and then provide you with relevant drawings. Our team manufactures the same in our factory premises, and transport the same to your premises. Our installation team will come and stay at your premises for installation. Sorry, we do not manufacture goods on premises.

25. I don’t want any people on my premises; can you manufacture all outside and only do an installation here?

Yes, we prefer that way only. Only installation is done by team at your premises.

26. Most of your website images are from other sites. We need to see real live images of your furniture. Can you send the same to us?

Please refer to the link www.curvesandcarvings.com/gallery Or www.instagaram.com/curvesandcarvings Or www.facebook.com/curvesandcarvings for sample of some of our work.

27. We need furniture on an emergency basis to gift at our ward’s marriage, Can you do that?

We can choose to work on emergency basis. However, the express pricing will be levied for the same.

28. We get at a really nice turkish furniture our here. Can’t imagine anyone can match that in India, do you claim to do that.

We do not claim to match anyone. What we do claim is that you will get goods made in genuine teak wood, crafted in best way, and finished to the perfection. It will be Indian; you may choose to call that Turkish or Italian.

29. Can you provide us some customer reference for verifying your claims?

Sorry, we do not provide any customer references. Our customers value our discretion. For using their names in our testimonial or organisation reference, we take prior written permission from them.

30. Do you also make Modern / Contemporary furniture?

We can make any wooden or metal furniture irrespective of their design and genre.